May is Mental Health Awareness month and today we are excited to talk about first responder mental health with Dr. Stephanie Conn. Stephanie has done it all; as a law enforcement child, to dispatcher, then police officer, mental health clinician, and now an author! In her book "Increasing Resilience in Police and Emergency Personnel", Stephanie looks at real-world issues first responders face and gives us practical solutions to apply in our every day lives.
"Imagine listening...your worst day is my everyday." Not only is this the reality of a 9-1-1 or emergency dispatcher, but it is also the theme of a project former 9-1-1 dispatcher and public safety advocate Ricardo Martinez dedicates his life to. Ricardo is the father of the #IAM911 movement and helps dispatchers tell their stories through his podcast, "Within the Trenches." Ricardo is using his podcast to help dispatchers heal from trauma and also educates the public about the reality of 9-1-1.
We are honored and excited to kick off National Public Safety Telecommunicator Week chatting with Ricardo about his podcast, the #IAM911 movement, as well as the effort to reclassify public safety dispatchers into a "protective" occupation called the #911SAVES act.
The life of a 9-1-1 dispatcher is filled with the highest of highs...and the lowest of lows. 99% of the people a dispatcher deals with are not having the best day; maybe even having the worst day of their lives. And yes, there are the times a dispatcher saves the day; but those accomplishments rarely take away the heartache and trauma they experience every day. Throw shift work, poor eating habits, lack of exercise on top of all that, and you have a ticking timebomb.
That is why we are honored to sit down with Jim Marshall, author of "The Resilient 9-1-1 Professional", as well as one of his co-authors and EMDR expert Sara Gilman. Together, they outline some tips and tricks from the book that 9-1-1 professionals can use to put their OWN oxygen mask on first!
And don't forget April 14-20, 2019 is National Public Safety Telecommunicator Week (aka "Dispatch Week"), so make sure to show your gratitude to your local dispatchers and telecommunicators! Coffee and chocolate are always good choices...
Some people find themselves drawn to a life of public service after being exposed to an emergency situation in their personal lives. In this episode, we talk to new EMT Andrew Gross and discuss how Andrew is channeling his traumatic experience as a patient at a young age into his love for treating others in emergency medical situations.
New Year, New You? If you are ready to set some health and wellness goals, listen up! In this episode, we are super excited to chat with the one and only Officer Ashely Smith! Not only is she a badass female police officer, but she is also a health and fitness dynamo and works every day to help others...whether it's on the beat or in everyday life fitness.
We also talk about the stigma surrounding being a social media queen as well as the challenges she has endured working her way up through a male-dominated profession. You will love hearing her authentic and direct words of wisdom...and she is pretty hilarious too.
Are you struggling a bit dealing with the holidays? Is the stress too much to handle this season? And really, what is up with New Year's resolutions! Today, we meet back up with psychologist Dr. Kimberly Miller to explore ways to deal with family, cope with holiday stress, and other people's poop. Yes, poop. You won't want to miss it!
"Compassion fatigue" is a term that is becoming more widely known among people in the helping professions. But what is it? And how do we get out of it once we realize we are experiencing it? In this episode, we chat with psychologist Dr. Kimberly Miller who answers these questions and more!
Are you feeling burnt out? Are you ready to change your outlook on your helping profession but not sure how? Today, we talk to former 9-1-1 Dispatcher Ryan Dedmon of Kim Turner LLC and the 911 Training Institute to help answer these questions and why he says we should "be like a redwood tree."
Recap of APCO 2018; why I have been slacking lately and a look ahead to some exciting things!
Suicide rates among people in the helping profession are high right now, and we are seeing an overall rise in people taking their own lives across the country. Today, Erin shares a personal story and asks the question, “what can we do differently?”
What does baking, bourbon, hobbies, and compassion fatigue have to do with your wellness as a “helper?” Today we sit down with Kory Linn, an 18-year veteran 9-1-1 dispatcher to discuss why there is more to you than just your job!
Imagine going from happy to sad, elated to defeated, exhilarated to exhausted all in the same hour! That is the real life of a 9-1-1 Dispatcher/Telecommunicator. Today, we sit down with 26-year 9-1-1 dispatch veteran Gabriela Jackson to hear about her unique experiences and challenges through her noble career.