Episode 14: Ryan Dedmon - Be like a Redwood Tree

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Ryan Dedmon of Kim Turner LLC and the 911 Training Institute

Ryan Dedmon of Kim Turner LLC and the 911 Training Institute

Are you feeling burnt out? Are you ready to change your outlook on your helping profession but not sure how? Today, we talk to former 9-1-1 Dispatcher Ryan Dedmon of Kim Turner LLC and the 911 Training Institute to help answer these questions and why he says we should "be like a redwood tree."

Email: ryan@911training.net

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Non-Profit Organizations

  • 911 Wellness Resource
    911WF was a non-profit consortium of 911 stakeholders from all walks of life who work to optimize the overall health, well-being, work performance, and quality of life for 911 telecommunicators through strategic, systematic long-term pursuit of research, education, policy development, and intervention. The organization no longer exists, but its website remains a source of great resource for public-safety dispatchers.

  • NENA

  • NENA serves the public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. NENA promotes the implementation and awareness of 9-1-1 and international three-digit emergency communications systems.

  • After the Call
    After the Call provides resources and information to all First-Responders regardless of their location, type of career, and whether they are volunteer, paid on-call, salary, or otherwise. The organization works to eliminate stigma through dissemination of information, appropriate resources, and to create an effective support system for those who respond.

  • Code 9 Project
    Code 9 Project is a non-profit organization that provides education, support and viable self-help tools to all public civil servants and their families for the purpose of managing, reducing and eventually eliminating the compressive stress effects, such as post-traumatic stress and suicide.

  • Coherence Associates, Inc.
    Coherence Associates, Inc. is known for providing compassionate, efficient, and professional care for first-responders in a safe environment specializing in areas of depression, anxiety, substance abuse, trauma, addiction, PTSD, childhood stress, ADD, and relationship issues.

  • The Counseling Team International
    The Counseling Team International (TCTI) provides employee support services to law enforcement, fire, emergency services and governmental agencies in California and Nationwide. Dedicated to serve those who serve.

  • EMDR International Association
    The Eye Movement Desensitization and Reprocessing (EMDR) International Association is a non-profit professional association which promotes training, education and research in EMDR.  EMDR is the recommended form of therapeutic treatment for first-responders suffering from chronic and acute stress resulting from exposure to traumatic incidents.

  • Safe Call Now
    Safe Call Now is a CONFIDENTIAL, comprehensive, 24-hour crisis referral  service for all public safety employees, all emergency services personnel and their family members nationwide.

  • Serve & Protect
    Serve & Protect is a non-profit organization that works to facilitate, educate, advocate, and restore all public-safety professionals who suffer from the trauma and chronic stress from working in the field of public-safety.


  • Dispatch Monkey
    Dispatch Monkey supports first-responder mental health by bringing humor to the world of emergency dispatch from the eyes of a veteran dispatcher, as well as dispelling the myths and misconceptions about the job and the awesome people who do it.

  • Operation 10-8
    Operation 10-8 honors the work of first-responders through public recognition and education.  Operation 10-8 is dedicated to the brave men, women, and animals serving in public-safety who tirelessly work to build relationships with communities to keep them safe, but receive little recognition or gratitude for it.


  • Within the Trenches
    A podcast that features interviews with 911 professionals (call-takers, radio dispatchers, supervisors, managers, and other industry leaders and stakeholders) to share personal stories of survival and humanize the people who work in emergency communications.

  • Yucked Up
    A podcast for first-responders, hosted by John Stone, AKA: Sarge, a former firefighter and U.S. Army Veteran. The show aims to reach first-responders who may not be reaching out for help in hopes they won’t suffer one more day thinking they are alone.

  • Behind the Shield
    A podcast and blog featuring interviews with first-responders and military personnel who discuss wellness programs and techniques they use to optimize a healthy lifestyle in such high-stress careers.